Community values and attitudes have changed over the years and historical records may contain language that would now be considered offensive or discriminatory.
Records may also present a different view of reality from the lived experienced. Some content might be surprising or hurtful, and potentially trigger painful memories.
This free service can provide assistance to access records available through the Department of Health and Human Services and other sources.
Support is then provided to:
- Explain the records’ historical context
- Discuss any potentially distressing content
- Help interpret decisions that may have exempted any information
- Submit further applications – if more records exist
- Provide access to counselling and identify other supports.
Other services available:
The online service provides information about the historical context of the child welfare system and offers links to support services. Find and Connect also provides information about non-government services that may also hold relevant records. Find and Connect and its Victorian support and advocacy service Open Place are funded by the Commonwealth and Victorian Governments.
Support for those who left care before 1990:
Both Open Place and CLAN also provide 'supported release' services. Each organisation is committed to providing a service that is sensitive to each individual’s needs, and respects their rights.
Support for Stolen Generations:
Link-Up Victoria, Victorian Aboriginal Child Care Agency (VACCA)273 High Street, Preston, VIC 3072.
Support for recent care leavers:
- Call the department’s to speak to someone for advice, or for a referral to local support services.
Telephone: 1300 532 846
- Contact the
Support for mental health clients:
The ) provides phone advocacy in accordance with individuals' wishes - in particular for health services matters. VMIAC advocates also have extensive knowledge of other agencies (supports and services).
Telephone: (03) 9380 3900
Support for people with a disability:
- The Victorian provides services to protect and promote the rights, interests and dignity of people with a disability living in Victoria.
- The DHHS can provide information about supports and services that are available, depending on an individual's needs and circumstances. Telephone: 1800 783 783 or TTY 1800 008 149
- organisations: Follow the link to see a list of the organisations that are funded through the Victorian Government’s .
Reviewed 30 April 2019